Your privacy

Privacy notice

How we collect and use personal information.

Last updated 10 November 2026

Bobby Du Tutoring is operated by Bobby Du (ABN 44 628 126 219). This notice covers website enquiries, not information collected during tutoring.

What you share

We ask for your name, email, whether you are a student or parent/guardian, and the student’s year level and subjects. A message and mobile number are optional; a mobile number is needed if you choose SMS contact.

Only share information needed for your enquiry. Please leave out identity documents, payment details and sensitive information such as health records. If enquiring for someone else, make sure you are authorised to share their details.

How we use it

We use your details to reply, discuss your needs, arrange a consultation and follow up on your enquiry. Without contact details or enough information about your request, we may be unable to help fully.

An enquiry is not enrolment or a newsletter subscription. SMS contact, if you choose it, is only about your enquiry. You can ask us to stop or use email instead.

Who handles it

Bobby is the only person within BDT who accesses enquiries. Email to our business address is forwarded through VentraIP to his personal Gmail (Google) inbox.

Online enquiries are stored by Netlify Forms, with notification emails sent directly to Bobby’s Gmail inbox. Copies are held in both Netlify and email systems.

Service providers may process information to operate, secure and support these services. Netlify and Google can process information overseas, including in the United States.

Provider details: Netlify Forms, Netlify service providers, VentraIP and Google.

How long we keep it

If your enquiry does not lead to tutoring, Bobby will delete the enquiry records he controls from Netlify and his email inbox 6 months after the last contact. We may keep relevant information longer to resolve an ongoing issue or meet a legal obligation.

Deletion is handled manually. Provider backups and technical logs may remain for longer under their own retention processes.

Your choices

Email hello@bobbydututoring.com.au to request access, correction or deletion of your information, change your contact preference, or raise a privacy concern. For complaints, tell us what happened and what you would like resolved.

Bobby will review your request and respond with the outcome. We may need to verify your identity or authority to act for a student. If another person’s privacy or a legal obligation limits what we can do, we will explain why.

The Office of the Australian Information Commissioner explains external complaint options and which complaints it can handle.

Using this website

This website does not use analytics, advertising pixels or tracking cookies. Fonts and images are served with the site. Netlify hosts the website and may process IP addresses, browser details and request times to deliver and protect it.

The newsletter link takes you to Beehiiv, which handles signups under its own privacy arrangements. Video-call services are not embedded in this site.

We update this notice when our information-handling practices change. The date above shows the latest update.